FAQ

Common questions about ProsperIA LinkedIn & website scanning for personalized emails

Getting Started

How does Prosperia work?

Prosperia combines advanced lead enrichment with AI-powered email personalization. Simply upload your prospect list, and our AI will research each lead, gather relevant business context, and generate highly personalized emails that increase response rates by an average of 60%.

Do you offer a free trial?

Yes! We offer a completely free trial with 5 email credits. No credit card required. You can test our lead enrichment and AI personalization features before committing to a paid plan.

How quickly can I get started?

You can be up and running in under 10 minutes. Simply sign up, upload your prospect list (CSV or connect your CRM), and Prosperia will start enriching leads and generating personalized emails immediately.

Features & Capabilities

What data sources do you use for lead enrichment?

Prosperia aggregates data from multiple premium sources including LinkedIn, company databases, news articles, and public business information to build comprehensive prospect profiles for better personalization.

How personalized are the AI-generated emails?

Our AI analyzes each prospect's company, role, recent activities, and industry context to create highly relevant emails. Each email is unique and tailored to the specific recipient, not just name/company substitution.

Can I customize the email templates?

Absolutely! While our AI generates the personalized content, you can create custom templates, define your brand voice, and set specific talking points that the AI should focus on for your campaigns.

What integrations are available?

Prosperia integrates seamlessly with Gmail for sending, supports CSV import/export, and connects with popular CRM systems. Enterprise plans include custom integrations and API access for advanced workflows.

Pricing & Plans

How do credits work?

Each credit allows you to send one personalized email. The Professional plan includes 3,000 credits per month (150 per business day), which is perfect for consistent daily outreach without overwhelming your prospects.

Can I upgrade or downgrade my plan?

Yes, you can change your plan at any time. Upgrades take effect immediately with prorated billing. Downgrades will apply at your next billing cycle to ensure you don't lose any unused credits.

What happens if I exceed my credit limit?

If you reach your monthly credit limit, you can either upgrade your plan or purchase additional credits. We'll notify you when you're approaching your limit so you can plan accordingly.

Do you offer refunds?

We offer a 14-day money-back guarantee for all paid plans. If you're not satisfied with Prosperia, contact our support team for a full refund within your first 14 days.

Technical & Support

Is my data secure?

Yes, we take data security seriously. All data is encrypted in transit and at rest, we're GDPR compliant, and we never share your prospect data with third parties. Your information is used solely to enhance your email campaigns.

What kind of support do you provide?

We offer email support for all plans, with priority support for Professional subscribers. Enterprise customers get dedicated account management and phone support. Our average response time is under 4 hours.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees. Your account will remain active until the end of your current billing period.

How accurate is the lead enrichment?

Our lead enrichment has a 95%+ accuracy rate for contact information and 90%+ for business context data. We continuously update our data sources and use multiple verification methods to ensure quality.

Still have questions?

Our team is here to help you get the most out of Prosperia

Still have questions? Contact our team