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Data Protection & Privacy

Privacy Policy

Last Updated: November 18, 2025

At ProsperIA, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

1.1 Information You Provide

Account Information:Name, email address, password
Prospect Data:Contact information and business data you upload for lead enrichment
Communications:Messages you send through our platform
Payment Information:Billing address and payment method details (processed securely by our payment providers)

1.2 Information We Collect Automatically

Usage Data:How you interact with our service
Device Information:Browser type, operating system, IP address
Cookies:We use cookies to enhance your experience (see our Cookie Policy)

2. How We Use Your Information

Service Provision

To provide and improve ProsperIA’s email automation services

Lead Enrichment

To research and enrich prospect data for personalized campaigns

Communications

To send service updates, security alerts, and support messages

Analytics

To understand usage patterns and improve our service

Legal Compliance

To comply with applicable laws and regulations

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

•
Service Providers:With trusted third parties who help us operate our service
•
Legal Requirements:When required by law or to protect our rights
•
Business Transfers:In connection with a merger or acquisition

4. Data Security

We implement appropriate security measures to protect your information:

Encryption in transit and at rest
Regular security audits and updates
Access controls and employee training
Secure data centers with 24/7 monitoring

5. Your Rights (GDPR)

If you’re in the EU, you have these rights regarding your personal data:

Access

Request a copy of your personal data

Rectification

Correct inaccurate information

Erasure

Request deletion of your data

Portability

Receive your data in a structured format

Restriction

Limit how we process your data

Objection

Object to certain processing activities

6. Data Retention

Account Data:Retained until account deletion
Prospect Data:Deleted within 30 days of campaign completion or account closure
Usage Data:Retained for up to 2 years for analytics purposes
Legal Data:Retained as required by applicable laws

7. International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including:

  • •Standard Contractual Clauses approved by the European Commission
  • •Adequacy decisions by relevant authorities
  • •Other legally recognized transfer mechanisms

8. Cookies and Tracking

We use cookies and similar technologies to:

  • •Remember your preferences and settings
  • •Analyze how our service is used
  • •Provide personalized experiences

See our Cookie Policy for detailed information about our cookie practices.

9. Children’s Privacy

ProsperIA is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We’ll notify you of significant changes via email or through our service.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Privacy Team

Email: support.prosperia@gmail.com

Address

ProsperIA SAS, Paris, France

12. Data Protection Officer

For EU-specific inquiries, you can contact our Data Protection Officer at:

Email: support.prosperia@gmail.com